Privacy Policy

1. Information We Collect

When you request a quote, contact us, or submit information through our website, we may collect:

• Full name
• Phone number
• Email address
• Property/project address
• Details about your project
• Photos or files you choose to upload
• Any other information you voluntarily provide

We only collect information that is necessary to understand your project and provide our services.

2. How We Use Your Information

Your personal information is used to:

• Respond to your quote request
• Evaluate your project requirements
• Prepare estimates or quotes
• Schedule consultations or project evaluations
• Communicate with you regarding your project
• Improve our customer service

Your information is not used for purposes unrelated to your request without your consent.

3. Sharing of Information

TRISALEX does not sell, rent, or trade your personal information. Your information may be shared only with trusted service providers that help us operate our website and communication systems, such as:

• Email delivery services
• SMS notification services
• Website hosting and storage providers

These providers only receive the information necessary to perform their services.

4. Uploaded Photos and Project Information

Photos submitted through our quote request form are used only to evaluate your project and provide a more accurate estimate. TRISALEX will not publicly display your photos or project information without your permission.

5. Data Retention

We retain personal information only for as long as necessary to:

• Respond to your request
• Manage your project
• Maintain business records
• Comply with applicable legal obligations

When information is no longer required, it may be securely deleted.

6. Security of Your Information

TRISALEX takes reasonable measures to protect your personal information against unauthorized access, loss, or misuse. However, no online transmission or storage system can be guaranteed to be completely secure.

7. Your Privacy Rights (Quebec Law 25)

Under applicable Quebec privacy laws, including Law 25, you may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information where applicable

To make a privacy request, please contact TRISALEX using the contact information provided on our Contact page.

8. Consent

By submitting information through this website, you consent to the collection and use of your personal information as described in this Privacy Policy.

9. Contact

For questions, concerns, or requests regarding your personal information, please contact TRISALEX through the contact information available on our Contact page.